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Assist CRM

Integrating Assist CRM in your health institution will allow you to maintain profitable relationships with customers and make planning a more effective commercial strategies way easier.

With Assist CRM, the hospital will increase its sales and the quality of its customer services due to activities that vary from the preparation of more effective and specialized marketing campaigns to the generation of recurring customers that use the hospital.

Business Processes

  • Client and corporate account or insured party management.
  • Budgeting of procedures.
  • Rates and agreements.
  • Bid management.
  • Incentives and discounts to corporations and insurance companies.

Benefits

  • Better understanding and communication with current and potential customers.
  • Increased crossed and incremental sales.
  • Better customer service.
  • More timely and relevant attention to the current and potential customer base.
  • Increase in patients' preference of the hospital.
  • Better identification of the need to follow-up and scalability of critical situations.
  • Optimization of the identification of satisfaction indices to monitor customer relationships.

Functionalities

  • Helps decision makers in selecting alternatives and proposals that benefit the business.
  • Generation of directed campaigns with well-defined objectives.
  • Obtainment of data about the effectiveness of campaigns and traceability of segments.
  • Analysis and forecasting of the effectiveness of campaigns.
  • Customer loyalty.
  • Client classification by profile by knowing their needs and preferences.